Platforms
Arasta reads your live orders, shipments, invoices and products from your store platform, and answers from the pages and policies you choose. Pick your platform to see how setup works.
Adobe Commerce · Magento Open Source
Connect through a Magento integration (read-only REST access) and add one script tag to your theme.
About 15 minutes. You need admin access to create an integration.
Shopify app
Install the app from Shopify, approve read-only permissions and switch on the app embed. No code.
About 5 minutes, straight from Shopify admin.
Both platforms get the same assistant, inbox, analytics and go-live checklist. Differences come from what the platform exposes.
| Feature | Adobe Commerce and Magento | Shopify |
|---|---|---|
| Order status | Yes | Yes |
| Shipments and tracking | Yes | Yes |
| Invoice details | Yes | Yes |
| Invoice PDF links | With the optional connector module | Not available on Shopify |
| Returns | Return eligibility; link to the returns portal on Adobe Commerce (RMA) | Return eligibility with the order status page link |
| Recognise signed-in customers | With the optional connector module | Yes |
| Product answers and product cards | Yes | Yes |
| Knowledge from your store content | CMS pages | Pages and shop policies |
| Languages | Per store view | Per market |